Best Buy in store pickup

Be very weary using best buy in-store pickup. They are not professional about this service at all, and they are very misleading. They will tell you online that the item is in the store, but then when you go to the store it is not guaranteed the store has the item. This can be irritating as you can imagine after waiting on a busy line during the holiday season. They will then try to get you to have the item shipped by arranging this over their telephone customer service, but they will not specify the shipping charge to you! The fact they are charging you shipping is bogus! They should pay the shipping! Be careful.

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Happened to me too.I Bought an Ipod on-line but when I went to pick it up they informed me they were out of stock.

They already charged my card so I now have to wait up to 2 weeks to get my money back.

I called the customer service number but the only help they offered was for me to buy it on-line and have it shipped. More money for shipping fee's, more waiting and wondering if it will arrive? No thank you.

I will stick with Amazon for now on.