toshiba - toshiba satellite computer lemon with no customer service

Posted on Wednesday, August 6th, 2008 at 7:45pm CDT by f0206322

Product: toshiba satellite a-215 notebook

Company: toshiba

Location: US

URL: http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp

Category: Other

my toshiba satellite computer is a lemon with no customer service. we purchased this computer as a christmas gift,afetr less than 20 hours of use the hard drive failed.we sent it to toshiba 's repair depot and after 2 weeks it was returned(with loss of all data).we used it less than an hour when we recieved it back and again a hard drive failure-again 2 weeks and loss of all data it was returned.less than an hour of use and again problems.tech support wants again to send it back and we refused asking for a replacement.we were told we would be conatacted by customer relations but after 3 more phone calls and a promise to resolve the issue we are still waiting-a terrible experience with a terrible company and a $800 piece of worthless junk!


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