Directv - Directv False Advertising

Posted on Monday, August 4th, 2008 at 3:33pm CDT by 28847d35

Product: Directv Satellite Service

Company: Directv

Location: 2230 East Imperial Highway
El Segundo, CA, 90245, US


Category: Other

Check out the details here;

So I saw the ad, I wanted the HD receiver, the packages looked good so I bit. Easy as 1-2-3 right?

Actually it was pretty easy. I visited the website like they suggested and followed their directions to the closest retailer (Best Buy is 2 miles away). They got me signed up on the spot, gave me my receiver, and showed me how to get the rebate for the free receiver. The installer came out and did the install quick and easy, since I already had the wiring ready. Everything was great, but I had to call customer service to get the form for the DVD. I filled it out and sent them a copy of my bill too.

Nothing came. I sent it in February. I contacted customer service and I got this:


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