Orbitz Access America Insurance Scam

I recently used Orbitz to book 2 essentially identical trips from my home in Colorado to Vancouver, CAN. On the first occasion I then promptly received an email from some insurance company called AccessAmerica informing me of the details of my new insurance coverage WHICH I DID NOT RECALL ORDERING! So I called AccessAmerica and canceled the coverage. The second time this same thing occurred I realized that for certain that I had not selected insurance coverage, but I received it again regardless. Upon calling customer service and asking to speak with a supervisor, I was told that the Orbitz website selects the insurance coverage for me and that Orbitz's position is that it is my responsibility to unselect the insurance option. Needless to say I will never again use Orbitz as my travel services provider due to this fraudulent and misleading marketing tactic.

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A mi me han hecho lo mismo!

Yo he comprado un paquete turistico que incluye avion y hotel y cuando me ponian el precio final, a la hora de pagar me han cobrado 40 dolares mas por un seguro que nunca habia contratado.

Creo que este tipo de tour operadores estan intentando salir de la crisis gracias a este tipo de estafas, en las cuales te hacen cargos a tu tarjeta de credito que tu nunca has hecho.

En fin creo que todo el mundo deberia de quejarse de este tipo de estratajemas utilizadas por las companias a la hora de llenar sus arcas.

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Access America is a total scam. I bought tickets to a professional tennis event for my wife and I, through Ticketmaster, and I purchase the ticket insurance, Access America. My wife's mother died the day of the event, so naturally I filed a claim. You would have thought that they would have just accepted the $100 claim, but no they want an extended justification with copies of the death certificate, ticket invoices, copies of unused tickets, etc... All for a $100 claim. Can you imagine if you were sick and couldnt go to the event? it would be impossible to get your money returned. 4 months later and no resolution. so anyway, it is evident that even with a death, Access America tries to bury claims in administration. A scam stay away!!

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Orbitz website is a scam! waiting to happen

The other scam is the preice assurance scam by Orbitz, where they will give you a refund check for a flight if the price drops

To test their system out I bought two tickets last december 2007 from portland maine to bellingham wa, one was purchased at 390 and another was purchased at a seat sale price for 290, the flights were identical both using northwest airlines and at identical times, I took cancellation options for both tickets to play this eperiment out.. so I acted kinda like a shill, needless to say its been a year and I have not received a refund check, when I call them up they keep telling me I should have got my friend to buy the ticket and how the system works on identical trips, over all anothe rexample why no one should trust orbitz perhaps he has a point there regardless, they pull the bait and switch tactic.

If you need a ticket at the lowest possible price you should wait till there is a fare sale and then buy the ticket at the loest possible price do not be suckered into any offer by orbitz