Rebates not honored with invalid excuse

I signed up for Comcast Service through BridgeVine (Broadband National at the time) and went through their process and submitted the rebates exactly as instructed. Two months later they send an email saying my rebates were denied because of, in their own words, "

Unfortunately, we were unable to honor your request for the following reasons: The service provider is showing a different company as Affiliate of Record for your service order; therefore, the order placed through Broadband National is not a valid service order."

I had to search the internet to find a number to reach them at. Also, found many complaints online for the same exact issue.

Called them and they gave the same reason. Comcast says that's bogus. The order was placed through them. They refused to show me the proof of their reason for rejection.

Beware of doing business with them. Search all complaints online if not convinced.

Comment On This

NEVER BUY FROM BRIDGEVINE. YOU WILL NOT RECIEVE YOUR REBATE. I ordered a modem and router through bridgevine and supposedly internet service through them for Time Warner - Road Runner. In order to get the rebate I had to be signed up for Time Warner through Bridgevine for 2 months. Well bridgevine got my $100 for the modem and router, but didn't sign me up for the service. When I contacted them through email, I recieved incompetent responces and never recieved help on how to sign up for the service without being sent another router and modem. Bridgevine phone customer service may not even exist because I never got through, and gave up after an hour. This would all be fine if i could return the modem and router to bridgevine but they charge 20% for restocking, plus the $15 originally to ship the product, plus anouther $15 to ship back to them. Essentially it would cost me $50 just to return the products. At this point I am cutting my losses because even if i figured my problem out, i never want to do business with them again.

Does anyone know anywhere to report a shady company like this? Or other places to post. I don't want other people to get burned by this company.