FloorUS - FloorUS NO DELIVERY

Posted on Friday, August 29th, 2008 at 9:43pm CDT by 4566523a

Product: Kempas Flooring

Company: FloorUS

Location: 904 South Monroe Street
Tallahassee, FL, 32301, US

URL: http://floorus.com/

Category: Other

I paid FloorUS over $3000 for some honey rose kempas flooring. The flooring was never delivered and no refund was paid.

When I call or e-mail FloorUS they always either hang up or promise a full refund "tomorrow". The actual refund is never paid. In retrospect this was simply a delaying tactic by FloorUS to get past the 45-day PayPal complaint window. They also have an Ebay store under the name hopgetter. I was simply ripped-off.


2 Comments

81d765cf, 2008-09-07, 02:57AM CDT

PLEASE BE FAIR AND HONEST. WE SHIPPED THE SAME FLOOR AS ORDERED FROM OUR NJ WAREHOUSE WITH YOUR SIGNATURE. YOU TRIED TO BARGAIN THE PRICE AFTER DELIVERY. WE CAN'T DO THAT AND HAVE TO ARRANGE RETURN. BUT YOU WILL BE RESPONSIBLE FOR THE ROUND TRIP SHIPPING AND 25% RESTOCKING, WHICH IS OUR POLICY AND POSTED ON OUR WEBSITE. WE OFFER THE BEST QUALITY PRODUCTS AT THE LOWEST PRICE YOU COULD FIND. WE SELL TO ALL SAM'S CLUB MISSISSIPPI WEST. PLEASE CONTACT US FOR ANY QUESTION REGARDING THIS ORDER. THANKS. FLOORUS CUSTOMER SERVICE

c31754c4, 2010-04-02, 01:31AM CDT

horrible company. I bought 1000sqt of the Brazilian Teak and it turned out to be a horrible mistake.Every box has multiple different sizes and it's impossible to install. They told me to open it out so it can "absorb moisture" but it's just their trick. When I try to return it, they said the open boxes are not returnable. There are 25% restocking fee and only 15 days for return of unopened boxes.This company has only one sale person/boss and she's a Chinese named Christine. They have a small warehouse on 4601 Arden Dr, 91731. Do not buy anything from them. If you plan to sue them, I'll be very interested to help you. forest428 at yahoo dot com

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