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Early check in penalty fee at a motel

 
Paddle Wheel Inn
1457 IL Rt 2 North
Oregon, Il 61016
US
www.paddlewheelinn.com

When checking in to attend a wedding in town at 2:30 pm, with the reception at the adjoining hall to the motel, we were told if we checked in before 3 pm, there was a $25.00 early penalty. We had to pay so we could get ready for the wedding. That is a 25% penalty to check in to a room that was already clean!! For the luxury rooms, the penalty was $30.00! NOWHERE on their site is this mentioned nor was it when we made the reservation! What a total scam! Numerous people were hit with the same and they knew they had us. Plus, the desk employeed were the most rude I have dealt with in 35+ years of travelin on a weekly basis across the US. They made no apologies and made only matter of fact type replies.1 lady told us to leave after we compalined and said she would call the cops! We asked for the phone and said we would call them and she told us to use our room phone!!! I strongly suggest to stay away from this poorly run scam job of a motel!!!

From: Message Author (click here to email author)
Date: Thursday, 28-Aug-08 09:02:36 CDT

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