Complaints.com

US Airways Scam

 
US

All of you US Airways Passengers please heed my warning...never and I mean never accept a "voucher" for accomodating US Airways when they have overbooked a flight or have other circumstances where they offer you a "free" round trip voucher. IT IS A SCAM When you call the reservation number as you are required to do when trying to use a voucher, before they know you have a voucher the airfare is one price, when they find out you want to redeem your voucher, the air fare rate changes. Initially I was quoted $293, when I told the agent I had a voucher worth $200, the rate was then $410.00 All they do is increase the rate to off set the value of the voucher.

From: Message Author (click here to email author)
Date: Tuesday, 26-Aug-08 11:57:54 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


I too was scamed in this manner and my year is almost up to use the voucher. I have called numerous times with a week or two of free time only to find that they are junk as soon as you say VOUCHER. The lady I spoke to on the phone said it happens like this all the time and they have lots of complaints. Problem is I accepted 5 of these and cant use even one.!!!!

From: Message Author (click here to email author)
Date: Wednesday, 03-Dec-08 21:54:39 CST

Business: Reply Online   Consumer: Comment On This

Comment On This


Something tells me that the whole story is not being presented here. The vouchers are a great thing if used right and if one takes the time to understand the terms and conditions of the vouchers. They arent a scam at all.

From: Message Author (click here to email author)
Date: Thursday, 30-Oct-08 23:39:52 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

airline
scam
us airways
Search our consumer complaints database
Browse complaintsdatesdates