Vandergriff Honda - COMPLAINT TO BE GAVE TO - W.T. VANDERGRIFF

Posted on Monday, August 25th, 2008 at 7:06pm CDT by d3169675

Company: Vandergriff Honda

Location: 1104 WEST I-20
Arlington, TX, 76017, US

URL: http://www.vandergriffhonda.com

Category: Other

PLEASE GET THIS TO MR. W.T. (Hooker) Vandergriff PERSONALLY FOR HE NEEDS TO SEE HOW CHARLIE EVANS HAS HANDLED A REPEAT BUYER!

We have to say we are so disappointed in how you folks at Vandergiff have now SCREWED US over!! We have now bought 4 cars from you folks in 4 years counting our daughters. Our first car from y'all we put $4000 down and had equity in that car till we bought a 2003 Pilot from y'all and then a 2007 Pilot! Yall did not come down off the price of your cars to give us a better deal as you would most folks and so NOW We are upside down and in a HOLE we can not get out of due to your POOR SALESMEN! We have paid every payment 2 weeks in advance for 4 years now and now even pay Honda every 2 weeks half the payment to help with interest. We keep getting told come back in 5 mos. or 6 mos. yet still no one gives a crap to help us downsize and lower our car payments! We have been loyal buyers and would have been for

life TILL NOW! We will NEVER BUY from VANDERGRIFF and WILL MAKE SURE WE TELL EVERYONE TO GO ANYWHERE BUT TO Y'ALL!! We feel robbed and took! Yall have LOST A LOYAL CUSTOMER OR CUSTOMERS!

The Sales manager is NO HELP and NEITHER IS ARIEL! They lie and waste our time and gas driving all the way there to be LIED to.

What happen to the days when you had a LOYAL and EXCELLENT PAYING CUSTOMER when a dealership bent over backwards to keep and help that customer realizing all the business that couple will bring them in years to come? Again we would not be upside down IF your POOR SALESMEN would not have took us and sold us cars over the KELLY BLUE BOOK VALUES to begin with. We will take this SUV and trade it in at FORD or TOYOTA. Our SUV is a 2007 fully loaded with no dents or scratches period!

We have had to file a complaint with AMERICAN HONDA for the VERY POOR CUSTOMER SERVICE and to the FT. WORTH BBS as WELL AS WE ARE TELLING EVERYONE WE MEET AND TALK TO!

All we want is to trade this in for a 2008 ACCORD or CRV FULLY LOADED and payments to be no more then $580. month!


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