Walter E Smithe - Warranty abuse

Posted on Friday, August 22nd, 2008 at 7:28pm CDT by 11ac2ad2

Company: Walter E Smithe

Location: 150116th ST Oak Brook, Il
Oak Brook, Il, 60523, US

Category: Other

Three years ago we bought a dining room table and 6 light colored chairs. We bought the scotchguard warranty for five years. We have used it once a year ago on two chairs. Now we need to use it again on all the chairs and they refuse to do it. After much arguing, they are sending out a company to clean the chairs but then voiding our warranty. I would never buy anything at Walter E Smithe again. Totally dissatisfied with their customer service.


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