DPI - Fabric Printing Miss Leading

Posted on Friday, August 22nd, 2008 at 2:16pm CDT by c8a03f1d

Product: DPI

Company: DPI

Location: 645 Mariposa Street
San Francisco, CA, 94107, US

URL: http://www.dpi-sf.com/

Category: Other

When google "fabric printing', DPI shows the second in the results. If you click the link, it directly go to fabric printing material, property, best use and cost. I asked the price and they sent me an quote.

However, I submitted my order to print "3x5 feet poster" in PDF file. They sent me the print out on paper. I was blamed that I did not specify the material.

They never ask me what material I want. They never told me the quote is for paper. They did not link google result to their home address and let people know they also provide other printing material.

This is a miss leading!

1 Comment

c222fe91, 2008-08-22, 04:45PM CDT

We apologize for any mis understanding> We offer many materials for printing and people always tell us which material theyw ant to print. Especially for fabric printing there is a selections of fabric one has to specify. Most "large format" posters are printed on paper and thus you got the paper print. Please let us know if you want we can reprint on fabric for no additional charge.

Post a Comment