LG Phones Service bad

Purchased phone prox April 2008. Would not hold charge. Determined after switching batteries that phone had problem, not battery. Got RA to return phone for replacement or repair. Couple weeks later got another phone as replacement. Packager at LG service had put staple through box and cracked face of phone. I got another RA and returned that phone. The same phone came back a week or so later with note that "This producdt is damaged and not repairable. Corosion all over the main board." I explained to LG service we had not used the phone but that it had been shipped back to them in a matte of minutes of being opened. They gave another RA and I returned it again. Recieved it this date. Same phone. Same note about prior damage. We did not damage the phone. It was sent to us like that.