Dish TV poor service and bad equipment

We made the mistake of trying DISH Network. Their service is bad, hard to use and would stop during shows, drop the service all together. The equipment is hard to use, and will not always work the way discribed. When you call to customer service, you get "oh, well, you will just need to adjust." Just what everyone wants to hear. We just bailed out. And for the poor service we needed to pay an additional 200.00 to get rid of their service.