SAMSUNG Poor Service

Posted on Tuesday, August 12th, 2008 at 2:45am CDT by 1ebb1fc1

Company: Not Available

Location: Singapore, Si, 228512, SG

Category: Other

Samsung new phone Omnia has lots of problems.

Worse than that, Samsung Singapore hotline is FAILING to provide support. had to wait 20hours for a return call from their staff.

Even worse the Customer Service Manager fails to return any calls.

What else can I do as a consumer ?

Stop buying Samsung products is one option.

1 Comment

8aafc7e1, 2002-01-01, 01:03AM CST

I wish I had looked here prior to purchasing the Samsun Omnia. I had one for 23 days and had to replace it at Verizonwireless (yet another story of poor support). The problem is the phone audio portion failed. What next?

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