dishonesty
|
AT&T wireless customer service AT&T US att.com/wireless I signed up for AT&T wireless by bundling my home phone. I spent an extended amount of time going over what cost would be involved. There was no mention of an activation fee. I did not learn of this fee until after everything was activated, and acessories were bought. I called and complained and they said they would log the complaint. What I want to know is this a common practice of not disclosing all fees until it's too late? And I want to warn others of AT&T's dishonesty. Also the man logging my complaint lied about the rebate program: stating the reason I did not receive anything in the mail, they no longer use paper. I called the rebate # which told me they would mail me form and was clueless as to the no paper. It sounded to me as if it is a way of getting out of the rebate, making it hard to get so that it would remain unclaimed. From: Message Author (click here to email author)Date: Monday, 11-Aug-08 19:24:02 CDT Business: Reply Online Consumer: Comment On This Comment On ThisI have a complaint about Steve Earle I ordered a shirt for christmas and received a shirt I did not order. I feel they sent a shirt they could not sell. I have E-mailed them several time and three weeks ago was told the right shirt was sent . Still No shirt. I feel they are being dishonest. I want to warn others. From: Message Author (click here to email author)Date: Friday, 30-Jan-09 18:37:56 CST Business: Reply Online Consumer: Comment On This |
|