Posted on Monday, August 11th, 2008 at 3:27pm CDT by 9072b8fd

Product: TMobile Cell Phone Service

Company: TMobile

Location: T-Mobile Customer Relations PO Box 37380 Albuquerque, NM 87176-7380
Albuquerque, NM, 87176-7380, US


Category: Other

Either I overpaid TMobile by over $3500 or they took the wrong amount for my phone bill out of my account. At any rate, I reported it Aug 3, they still have not given me my money back. They finally authorized a refund on the 7th, what took them 4 days? It is now the 11th of Aug and still no money. They show they have refunded me on my cell phone bill, but they have not.

1 Comment

55f9d32a, 2009-12-17, 04:27PM CST

You are absolutely right, i had the same problem, they say they will refund or deduct from next bill, but it did not happen, they took from my CC and i auto-matic pay from my bank directly.

they took double the amount from my account and did not say a word that they got twice the pay. they kept it quite, when i found out that it almost two months and they never appologize for it. they still did not pay. It is hassle that to call them to talk to a live person.

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