KLM - KLM charged me twice

Posted on Wednesday, April 9th, 2008 at 11:27pm CDT by 00618b02

Product: Flight

Company: KLM

Location: NL

URL: http://www.klm.com/

Category: Other

KLM charged my debit card twice for trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA. This has left me with no money to settle a hotel bill and the threat of arrest not to mention 2 missed meetings that formed the very basis for my trip. No 24hr customer support has left me with no-where to spend the night other than in the hotel lobby.

The only customer service I could find is a call centre taking reservations. They could not help me. There is a very real chance that I may be arrested because of them.


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