Shop nbc - Don't use shopnbc

Posted on Wednesday, April 9th, 2008 at 1:44pm CDT by 32218f52

Product: Acer notebook

Company: Shop nbc

Location: 175 Ambassador Dr
Naperville, IL, 60540, US


Category: Other

called, emailed and wrote to Shopnbc to get them to pay shipping on a defective Acer lap top keyboard. when it arrived, the S and D keys did not work. They won't pay the lousy $20-25 to ship it back to be repaired or replaced. They'll pay to return the whole package, which is ridiculous and expense, but they won't pay for just the keyboard. Neither Acer or shopnbc will pay! Poor customer service and it's not just the $$$, it's the principle of it. BAD!!


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