Acer - Acer customer service

Posted on Wednesday, April 9th, 2008 at 1:39pm CDT by 32218f52

Product: Acer notebook

Company: Acer

Location: Acer America Corporation 333 West San Carlos Street Suite 1500 San Jose, CA 95110 Acer America Corporation 333 West San Carlos Street Suite 1500
San Jose, CA, 95110, US

URL: http://www.acer.com/public/home.jsp

Category: Other

laptop keyboard defective. "S" and "D" keys don't work. had computer 1 day and they won't pay shipping to send it to repair or replace. Called, emailed and fax several times and neither Acer or ShopNBC will pay the shipping.

Horrible customer service! their product arrived defective and they can't pay $20-$25 shipping on a $1000 purchase!!


1 Comment

5dfd6b2b, 2008-12-21, 10:23AM CST

I would appreciate some information can I purch a not book computer here in america and pick it up in italy psy for it here

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