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Dissatisfied customer

 
Dissatisfied customer

I have several complaints about the dysfunctional behavior I have

encountered from The Telephone company.

1. Customer service department. takes anything from 20minutes to half

an hour to connect to an agent.

2. On the 7th of April my cell phone line was disconnected, #231-4531 To

present date I have received no bill, nor warning of such

disconnection. After making several unsuccessful attempts to connect

with customer care, I took my bills from the previous month to Surepay,

and paid them again, later in the evening I managed to speak with agent

Tamisa, who assured me the fault would be addressed, to present time I

am still without use of my cell phone.

From: Message Author (click here to email author)
Date: Tuesday, 08-Apr-08 11:19:18 CDT

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