Toshiba Televisions - Toshiba Projection HDTV

Posted on Monday, April 28th, 2008 at 8:07pm CDT by de0ff034

Company: Toshiba Televisions

Location: US

Category: Other

I purchased a Toshiba projection hdtv just over two years ago for over $2000. As to date I have replaced the light bulb 3 times. The first two times under warranty, this last time $230 out of pocket. After replacing the bulb the problem of a poor picture was not corrected. After taking my 52" into the shop I was told it needs a light engine. A $600 repair bill. So I have invested over a third of the cost of the tv just two years after the purchase. However the biggest problem has been that I have been waiting the part to be sent to my service shop since March 10. I have contacted Toshiba customer service several times trying to find out why there has been such a delay. I have yet to receive an answer as to when the part will be available. So not only has the tv cost too much in repairs for such a new set, I am unable to get it repaired because Toshiba does not fill its parts order in anywhere of a timely manner.


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