COFFEE RIP OFF

I HAD TRIED TO CANCEL THE AUTO DELIVEY. THEY IGNORED MY REQUEST AND SENT IT AGAINST MY WISHES. I REFUSED THE PACKAGE AND IT RETURNED TO THEM. THEY KEPT $25 OF MY MONEY EVEN THOUGH I HAD EVEN CANCELLED MY MEMBERSHIP. WHEN I CALLED CUSTOMER SERVICE I WAS TOLD THAT IT WAS TOO BAD AND THAT UNLESS I BOUGHT THEIR PRODUCT, THERE WAS NOTHING THAT I COULD DO. I DEMANDED TO TALK TO HER SUPERVISOR WHO WAS WONDEROUSLY BUSY. SHE SAID THAT SHE'F HAVE THEM CALL ME WHEN AND IF THEY GOT TIME! STILL NO WORD FROM THEM!