COFFEE RIP OFF

I HAD TRIED TO CANCEL THE AUTO DELIVEY. THEY IGNORED MY REQUEST AND SENT IT AGAINST MY WISHES. I REFUSED THE PACKAGE AND IT RETURNED TO THEM. THEY KEPT $25 OF MY MONEY EVEN THOUGH I HAD EVEN CANCELLED MY MEMBERSHIP. WHEN I CALLED CUSTOMER SERVICE I WAS TOLD THAT IT WAS TOO BAD AND THAT UNLESS I BOUGHT THEIR PRODUCT, THERE WAS NOTHING THAT I COULD DO. I DEMANDED TO TALK TO HER SUPERVISOR WHO WAS WONDEROUSLY BUSY. SHE SAID THAT SHE'F HAVE THEM CALL ME WHEN AND IF THEY GOT TIME! STILL NO WORD FROM THEM!

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Boca Java did the same to me. They are loosers. Once they have your card # they will charge you multiple times (3x per week for me) under different business names so that your bank cannot stop multiple charges. Sending back the coffee makes no difference. I had to get a new visa number. Refund? Your dreaming!

Enjoy your desperate, miserable lives all employees and owners of Boca Java. Instant karma is just around the corner.

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I found this link to someone else having the same issue. http://www.complaintsboard.com/complaints/boca-java-c125245.html

It has the number for the CEO. I still cant get a call back but maybe if enough of us complain!