All I ever wanted was help!

This all started in June 2007, I went into my local Sprint store to purchase a data card on my existing phone plan. While there I purchased the data card and was told I was required to put $100.00USD as a deposit which I paid and was on my way not to know this was only the beginning of an almost year long problem. The next month there was an additional $100.00USD on my bill tacked on to my regular monthly charges. When I called Sprint after speaking to several foreigners finally getting a person who spoke clear English that I could understand I was told that I was required to pay a deposit for the data card, I told the representative that I paid the deposit and had the receipt they told me that they would provide me a temporary credit and that I needed to fax in the receipt. I fax in the receipt and thought that was the end of that, nope again! For several months I had and additional $100.00 on my account, I called the Sprint Store where the problem started and after being talked to like I was trying to steal $100.00 from Sprint in almost a cussing battle (what great customer service!) I was told by the manager that the Sprint Store representative applied the deposit to a wrong account so in other words I paid $100.00 to someone else’s account. When I called the Sprint Customer Service and told what was going on they fixed the problem and I was not charged the $100.00 anymore. That though was still not the end of the problem. A month after getting the data card it broke so I called the insurance company and a few days later received a new one and returned the old one. Things were good for a couple months, then to my surprise I found on my bill $200.00 so I called Sprint and was told that the warehouse never received my damaged data card and I needed to pay them $200.00 for it. I told them that I did return the data card as soon as I received the new one, why would I keep something that is broke is of no use to me and will eventually cost me $200.00? Well they told me that it could take up to 2 billing cycles for it to come off my bill so they would issue a temporary credit, that is still going on to this day. Also a couple of months ago I believe in December or January there was an additional $50.00 so I call to find out what this is for and was told that I never paid the $50.00 to the insurance which I know I did so the representative told me that I needed to prove it, okay I said and called the insurance company (which by the way is not Sprint so why would Sprint be trying to charge me?) and was given a conformation number for paying them the $50.00 so I once again call Sprint back and give the conformation number to the representative and was told they would take it off my bill yet it still also shows up to this day. Last night was the worse of the experiences talking to customer service. Last month for some reason when I went to look at my bill and pay it was negative $35.00, I thought they finally fixed the problem and that is why my bill was like that so I paid it no mind. Yesterday when I tried to use my phone it was once again cut off so I call customer service at 8:30PM and of course get an Indian on the phone who told me to hold while he reviewed my account and transferred me to telesales (for what reason I have no idea) and was told by recording that they were closed, call back during business hours and was hung up on. So I called back and once again got an Indian who was very rude and as I will explain later was really just feeding me a crock story, she told me that I didn’t pay last months bill which was $167.00 and this months bill is $200.00 so when I asked her to explain why my bill this month is $200.00 and asked if it was for that data card she told me no, so then why is my bill $200.00 which has never been nor should be and just so happens to be the amount that they have been trying to jip me out of in the previous months she then said I never said anything about $200.00, now I know I am not crazy, she told me that this months bill was $200.00 and last months bill was $167.00 so I ask to speak to a supervisor because she is not making any sense and I want this problem resolved she said OK wait a few minutes while I locate a supervisor and then hung up on me, so I again call back get another Indian and was told that the only way he could look at my bill was by calling my phone which I remind him is cut off he said then there was nothing he could do to help me, I again ask to speak to a supervisor and he too told me to hold while he located one and transferred me to a Spanish speaker, I told the Spanish speaker that I wanted a supervisor and have no idea why I was transferred to him he again told me to hold while he located a supervisor and was once again disconnected. I call back again, the representative this time I thought was actually helpful until you find out what happens, he tells me that he can not look at my latest bill to see exactly what is going on so he will restore service and I need to call back in 2 days once the bill is posted in the system and then I can resolve any problems, I tell him okay thinking that I will be able to use my phone, he tells me to wait 5 - 20 minutes if it was still not working then to turn the phone off wait a few minutes and try again, I do all this and one hour later it is still not working so I call again for the last time of the night, they are now closed! The next morning I call again and finally got an American who was very helpful and told me that my last months bill was not paid which is $117.00 (remember the representative last night told me it was $167.00) because I told her it was negative last month but whatever, lets just fix the problem and this months bill is $200.00 so I ask her why is it $200.00? I should only be paying around $50.00 per month for the phone plan and around $70.00 for the data plan which does not equal $200.00, she tells me again that the most recent bill has not been posted so she can not tell me but if I pay the previous balance my phone will be restored and in a few days I can call back (I am getting really sick of calling back) and they can go over my bill with me (how by the way are they billing me for something that they can not look at?). So an hour later my internet is working but when I try to make a phone call I am getting a recording telling me I can not place a call because my account can not be validated, so I call back again to find out what the problem is and after hitting 0 to talk to customer service was transferred to the billing department who the representative was very rude and finally transferred me to customer service the representative this time tells me my service was not restored but he took care of it. So now I can use my phone yet Sprint still claims I owe them $200.00 and can not give me an explanation why so I am going to have to call again in a few days to try to solve the problem yet I know deep down that it is still not going to fix the problem and will get the run around again and again. I am getting really fed up with this, I have had to call every month for almost a year and nothing has been done. I like my phone other that that and do not want to cut it off but it is almost coming to that point. I do not know what to do anymore and just want to pay my regular bill and not have to call every month for the rest of my plan.