- sneaky pricing

Posted on Sunday, April 20th, 2008 at 10:32pm CDT by db6bb9f2


Location: US


Category: Other

Tried to order products online. The page stated free shipping on orders greater than $50. My order came up to $88.

After a few steps in the checkout process. I finally got the final bill. I was surprised to see $13 in shipping and $3 in handling charges!

They had a live chat feature and I inquired. I posted the URL that stated the free shipping, and they offered me $5 off my order. I complained that $5 isn't 13. So, the live chat operator re-did my order with no shipping. BUT increased the price of 2 of the items! At that point I closed out the chat and their website. I can't believe that they have 2 prices for the same product. That doesn't seem fair.

1 Comment

a70d3d47, 2008-04-21, 02:09PM CDT

So did you end up paying the $13?

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