SBI CARD

Sir,

I have SBI card and am using since more then 4 yrs. Last December I had purchase mobile for which the bank had deducted the amount twice.

I am in constant touch and have sent them the dispute form along with credit card slip thrice.

I have attached all the mails in which they clearly accepted the acknowledgement at their end.

Last week I am receiving a letter that they have not received the dispute form hence are closing it.

The help line are not putting to their senior so as I can talk with them nor they are having facility to check my mail pl advice

Comment On This

put your matter directly to head.sbicards AT ge.com with a cc marked to ajay.bharti AT ge.com in brief. Do attach all those mail trails.

You will get the resolution in a short period.

You may catch me directly on my email id for any further assistance.

Regards

K Rajneesh

( Expert in Grievances & Escalations )

Email: rajneesh AT indianconsultantgroup.com

visit us : www.indianconsultantgroup.com

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