Lies,misrepresentation,and customer service HA!

Unfortunately I did not check them out before spending over $6000 on 13 orders from 12/22/06 to 1/13/07 under the impression that false,misleading and misrepresentation is not allowed by the FCC. All of the orders were wrong and I sent back for refunds and/or corrections. It took me making 40+ calls(with 100's of minutes on hold)15 unfulfilled promises to call me back and sending 5 faxes over the period of 12/30/06 to 5/23/07 to get some response. I did get a store credit for shipping only to use it on another order that came wrong. It took my undying persistance to get that and to get any credits that took 2 to 4 months and repairs took just as long. I never recieved the promised certificates of authenticity and received a couple certificates for products I did not receive. I gave up on that. I would not have gotten my money credited at all or the repairs if I had not been so persistant. The repairs were no good either. I beleive that they try to win by wearing you out. Their promises of customer service are totally bogus and they lie,deceive and blatenly misrepresent on the air. I have everything documented but do not know where to go.

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DSN Shopping Network. Same problems for me and others. Suggest you do as I am doing. File complaint with local FBI for wire fraud and credit card fraud.