Sallie Mae / Student Loans Customer Service

Sallie Mae / Student Loans Customer Service

I became disabled in July 2005. This year, I finally got disability and =

received a good amount of backpay. I owed my landlord for back rent, =

which was the agreement we made, she would let me live there, as long as =

I paid her back when I got my disability.

I paid her through my banks electronic payment system, bill pay, but I =

accidentally sent it to Sallie Mae instead. I owed them about $1,300, =

which was on a loan that had been deferred because of my hardship =

status. I sent them $4,000, which was the amount that I was supposed to =

send my landlady. A few days before I sent it, I had requested a =

disability exemption from them, which means that they cancel the loan as =

long as I never work again, which, unfortunately, is going to be the =

case. My bank said that if money was owed, there was no way they could =

get the money back that I'd sent =

electronically....GRRRRRRRRRRrrrrllllllll.

When I contacted Sallie Mae, everything was =

fiiiiiinnnnnnnnnnnneeeeeeeee. Yes, they would send the full amount back =

as long as I wrote a letter explaining the details. I immediately wrote =

the letter saying that I'd transferred money to the wrong account, etc., =

I called them weekly asking what was going on. I was told several =

times that the whole amount would be credited back to my bank account. =

Well, low and behold, about a month went by and they had taken out the =

amount that I owed them. When I called back, I talked to yet another =

supervisor who told me that I would soon be getting a letter explaining =

the reason why they took the money. The "letter" came a few days later =

and it basically said, thanks for paying off your student loan we =

appreciate your business . UGH!!!

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Anger makes you smaller, while forgiveness forces you to grow beyond =

what you were. ~~ Cherie Carter-Scott,

Comment On This

Hi there. Sallie Mae has been harassing me for about a year and luckily I had the sense to look them up. They are complete and utter idiots and I am not financing their bad debt through a writeoff of my debt. I hate them.

If you have problems with the calling you just send them a cease and desist letter. Google it and plenty will come up. That way you don't even have to be subjected to their sleaziness.

Alice

Sorry but foregiveness is not appropriate right now - maybe later but not now.

Comment On This

Dear MS. Scott:

You did not get your $$ back from SALLIE MAE, becasue they are as honest as a LOAN SHARK.......they took payments from me in 1985, never credited the payments. I stopped paying until they found the payments and then lost my job, they told me once I started paying agin ($2,000.00) owed that they would remove the 1985!! loan from my credit reports (3) well guess what?!?!?!? They Lied!!!!

Transunion, just changed the dates and the type of loan, they chenged it from DEFAULT to DEFERRMENT...as of 2006....I never agreed to this.. SALLIE MAE says my loan is so old they could not even find it...............but they sure found it when it came to taking the $2,000.00 ....