DirectTV unfair practices
|
DirectTV service DirectTV DIRECTV Group, Inc. 2230 East Imperial Highway El Segundo , CA 90245 US http://www.directv.com/ When I ordered the service I was told that I could cancel within the first month and not be liable for early termination. I canceled in the first week. They now claim that the cancellation must happen within the first 3 days of service. I was never told this. The email confirmation for the new service doesn't state that either. When I asked about cancelling in the first month they only said yes. What they should have said is "yes, but within the first 3 days". They use deceptive tactics to hide this policy. I have requested to dispute this charge but I never got a call to have the opportunity to dispute. They are now threatening collection and reporting to credit bureaus. From: Message Author (click here to email author) Date: Saturday, 29-Sep-07 14:14:20 CDT Business: Reply Online Consumer: Comment On This |
|