Autosave (vehicle warranty service company)

Autosave (Charter) Warranty

PO Box 2425

Farmington Hills, MI 48333

autosave.com

I was referred to this company when considering buying a vehicle from a =

suspicious (shady) dealer lot, and I started asking specific questions =

about the extended warranty. Looking at the fine print and confirming =

this with autosave.com, it is very important to know that they have a =

requirement that you take your vehicle to get a professionally completed =

oil change every 4 months, regardless of miles. You cannot do it =

yourself. So, if your vehicle has only 100 miles put on it in a 4 month =

period, you have to get an oil change, or you are in violation of their =

maintenance requirements. This means they can deny any coverage as a =

result.

Getting your oil changed every 4 months is unreasonable and does not =

conform to any established standard. I believe the policy is designed to =

allow this company to deny service and coverage to their customers. When =

I brought this concern to them they wrote back that they felt I'd be =

happier with another warranty company. They are correct about that. =

Customers want companies that cover their vehicle.

I was concerned enough about this policy of theirs that I felt it =

imperative to get this information out to prospective customers.

Comment On This

Thank you for bring this up again, you state you went to a shady lot, what was your determining factor? Your own integrity?

If you read most vehicle owners manuals they clearly point out that the oil change intervals can be a soon a 3 months 3,000 miles for vehicles.

It never hurts to take care of your own property either. Jiffy Lube, Penzoil, Uncle Ed's or even most new car dealers have a sticker that states when you do get your oil changed, 95% of them recommend the 3 months-3,ooo mile intervals.

Just wanted to clear it up for you.

Thanks.