E&C DeLOPOZZO

type+complaint+here TO WHOM IT MAY CONCERN:

I WAS SEARCHING

FOR A "SCALE OF JUSTICE" AND LOCATED ON ONLINE THAT APPEARED TO BE

ELEGANT. I RECEIVED THE MERCAHNDISE ONLY TO BE VERY DISAPPOINTED WITH

THE SIZE AND QUALITY. THERE WERE DENTS ON THE PLATES THAT BALANCE ON

THE CHAINS AND THERE WAS DISCOLORATION BASICALLY AGAIN ON THE PLATES.

I DID NOT RECEIVE ANY PAPERWORK WITH THE ITEM SHIPPED AND ONLY

RECEIVED AN ORDER CIONFIRMATIOM WHEN I ORDERED THE ITEM. I PRINTED THIS

AND MAILED THE ARTICLE BACK IN THE APPROPRIATE BOX INDICATED BY THE PAC

AND SHIP BUSINESS. I DID NOT RECEIVE A CREDIT AND CONTACTED THE

COMPANY. I WAS INFORMED I HAD TO RETURN THE MERCHANDISE IN THE BOX IT

WAS SHIPPED IN OR THEY COULD NOT RESELL IT AND THAT MY MONEY COULD NOT

BE REFUNDED UNLESS I COULD SHIP THE BOX IT WAS SHIPPED IN. THE POSTAL

SERVICE HAD DISCARDED THE BOX SO THEY COULD PACK THE ITEM APPROPRIATELY.

I HAVE E MAILED BACK AND FORTH AND THE FINAL LINE HAS BEEN (1) I CANNOT

RECEIVE A REFUND, (2).I CAN PAY SHIPPING AND HAVE SCALES RETURNED TO

ME. MY COMPLAINT IS THERE WAS NOT EVER ANY INDICATION OF HOW TO RETURN

THE ITEM AND I DID PAY TO HAVE IT PACKED AND SHIPPED WELL AND ENCLOSED

ANY INFORMATION I COULD FROM OUR CORRESPONDENCE ONLINE BUT MY MAJOR

COMPLAINT IS THE LAST E MAILED RECEIVED STATING THEY WOULD SHIP A SCALE

OF JUSTICE TO ME --NOT "THAT SCALE" THAT I HAD MADE IMPOSSIBLE TO

RESALE BUT " A SCALE" AND PAY SHIPPING, SO YOU'RE STUCK WITH THE ITEM

THAT DID NOT MEET THEIR DESCRIPTION. IS IT POSSIBLE THAT THEY CAN DO

THIS WHEN APPARENTLY THE BOX IS NOT THE ISSUE ? I WIL ATTEMPT TO E MAIL

OUR CORRESPONDENCE AS WELL AND WOULD APPRECIATE ANY FEEDBACK AND WOULD

LIKE TO KNOW IF YOU DO HAVE A FAX NUMBER SO IF OUR CORRESPONDENCE

SHOULD NOT REACH YOU WITH THIS LETTER.

SINCERELY,

KAREN MORRISON