casio digital camera EX-S600SR warranty refusal
|
casio digital camera EX-S600SR warranty refusal The lens on my digital camera jammed, upon further inspection of the = camera there were three missing screws in the base causing the camera = base to have a slight opening. The camera was sent to the Casio repair = center in Dover NJ. The camera was still under the one year warranty. = They refused to honor the warranty stating that the missing screws and = or the jammed lens were not a manufacturing defect. My contention was = that the missing screws allowed the case of the camera to be open = allowing dirt particles to enter the camera therefore causing the lens = to jam. The repair cost was to be $119.00 or I could buy a = remanufactured camera for $129.00 (the remanufactured camera had a 30 = limited warranty) I ended up buying another camera with the same options = for $149.00 and a one year warranty. I have also notice that the lens = jamming is a reoccurring problem. On any given day you can find several = of these listed on EBay and sold "as is". From: Message Author (click here to email author)Date: Wednesday, 26-Sep-07 22:57:28 CDT Business: Reply Online Consumer: Comment On This |
|