Dish Network

Dish Network has no customer service skills!

I have been a customer for 8 years & 11 months. I recently cancelled my =

land line to save money. Then Dish Network, (network of thieves), =

informs me that I will have an additional charge per month because we =

are not plugged in to the land line. I was not told by anyone that I had =

to have a land line or charges would be added. I talked to the customer =

service department and one rep told me we had to have the dish hooked up =

so they could check up on us to make sure we weren't moving the dish to =

other locations. So I have to pay extra money because they do not trust =

a customer of almost 9 years! I have never been late, have moved with =

them 3 times, and have upgraded several times. I tried to talk to a =

supervisor with no luck. So I called back and asked to be connected to =

the disconnect department...but was mysteriously disconnected. I have =

e-mailed the customer service department with no response. Big Surprise. =

I would advise anyone looking for tv service to go with a local =

provider, one you can actually see, touch, and get a real person to work =

with! I am so unhappy with their customer service. Spare yourself, go =

local.

Melissa