FRIENDS DVD scam by Worldlynxx, LLC aka hautecouture

I bought the complete FRIENDS TV series in 10 DVDs

from Worldlynxx, LCC through PayPal. I had done a bid

on E-bay for the series (to another bidder) when I

recieved an e-mail from Melissa from Worldlynxx, LCC

(e-mail: Email User) offering me the

series in 10 DVDs instead of 40 which is the usual

amount of DVDs for the complete series, for $79.95

including shipping to Germany. I wrote her back asking

her a few questions about the DVDs and asking her who

would give me garantee that I would recieve the

merchandise when I pay. She told me that PayPal

protects the buyer against non-delivery of goods and

therefore I would have the guarantee of delivery from

PayPal. On July 16, 2007 I went ahead and bought the

FRIENDS complete series from Worldlynxx, LCC.

I recieved the series on July 24, 2007 to discover at

first evaluation that none of the DVDs could be play

on my player. I contacted Melissa about this situation

and she told me that I needed a multiregion DVD player

because these DVDs were burned in different formats,

some in PAL and some in NTSC. I went to the store and

bought a new DVD player that could play these DVDs.

Now that I could play them I discovered at first

evaluation that 4 out of the 10 DVDx did not play

correctly. On August 2 I wrote Melissa an e-mail to

inform her of this misfortune.

She wrote back the same day to say that I could ask

for replacement for the DVDs that did not playback

correctly. On August 7, 2007 I sent her an e-mail

specifying which ones I need replacement for. She

responded on August 8, saying: "Your order for

replacement has been sent. Pls allow up to 5 days for

order processing and 10-14 days for arrival.

Replacements are shipped via Airmail and takes a bit

longer to arrive." According to the calculation the

replacements should have arrived around August 28,

2007. On Sept 5 I wrote Melissa telling her I hadn't

recieved the replacements yet and asking her to please

verify/confirm that they were shipped. She wrote back

claiming that the DVDs were shipped on August 15,

2007.

As of today, Sep 25, I have not recived any

replacements. In the meantime, after close inspection

of the remaining 6 DVDs, I discovered that they are

all burned incorrectly since the chapters in the

series do not playback chronologically one after the

other but randomly. That is, when I choose the "play

all" menu option, the first chapter played is for

example chapter 4 followed by 2, followed by 3 and so

on. Rendering the DVDs unusable, since watching by the

series in this manner you can makes no sense out of

it.

On August 12, I informed Melissa about the new

misfortune to which I start recieving absolutely

erratic/irrelevant answers to the point that they,

since Sept 12, stopped answering my mails and started

ignoring the situation that I still have not recieved

replacement for the 4 DVDs which Meilissa claimed were

shipped on August 15. They refuse take responsibility

for the fact the complete series is actually unusable

and that I should receive an acceptable replacement

for the complete series or my money back.

In all honesty, for me it is a lot more important that

these people are stopped from continuing their scam

and taking advantage of honest consumers. I don't care

so much if I never get to see my $79.95 again, I just

want this company taken out of business. It is poeple

like this that break the whole system and this has to

be stopped. The point is that I tried to find out

information on this business before I bought from them

through the internet and there was no indication,

report or evidence available that they had a already

complaints filed against them. Through this report and

others I have made with different organizations I am

hoping that this can be stopped.

Sincerely,

Evelyn Cruz Pastrana

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Comment On This

A whole series on 10 discs, normally 40 discs. Did you not think this was a bit bit odd?. You have obviously bought ilegally copied discs.

More fool you for doing so!