safestyle uk re; front door not locking properly

type+complaint+hereWe had the double glazing fitted throughout our home =

in April 2004, we were happy with the instalation until April of this =

year 2007 when the front door would not lock without slamming the door =

several times and persistance pushing of the handle upwards so that you =

could lock the door, after a several phone calls a day was made for them =

to come and mend it, after waiting in all day no one turned up, next day =

I made a phone call to ask why no one had been to be told they were busy =

and he forgot, I asked for another day for them to come and mend it as =

we were going away on Honeymoon and we wanted the house secure, they =

arranged to come the day before we were due to go on holiday but again =

to one arrived, while we were on honeymoon the company actually phoned =

us trying to arrange a day, we told them we would phone them as soon as =

we arrived home. Once home after several attemps on the phone another =

day was arranged, again they did not turn up, after more phone calls and =

left messages for them to contact us they still have not been in touch =

and the door is getting harder to lock each day.

from Mr Anthony Fryer

18 Drayton

Brompton Rd

Weston-super-Mare

Service number 375980