Toyota run on flats ridiculously expensive to repair

problem #1 We have a Toyota Sienna 2004 AWD Van that

does not include a spare tire. Instead, it uses Run

on Flats. Which means when you get a flat you can

drive 100 miles before having to seek help. The

problem is that when you seek help it may take up to a

week to receive from another dealership the

replacement tire. And when you receive the replacement

tire you will have to buy 2 tires according to Toyota.

Since the purchase of our Sienna in 2004 we have

replaced the whole set of tires once and have had to

replace at two separate occasions 2 tires each because

of nails in the tire (which can not be repaired on run

on flats). I have already called Toyota with no

solution to my problems.

Problem #2

Question that I asked a Toyota representative:

My family travels a lot each weekend because of sports

activities. If we have a flat on the road 400 miles

away on the weekend how do we get our tire replaced

and get home without losing money from lose of time at

work and losing time at school?

The answer I got from Toyota representative was that

"I guess you will have to find your own way home."

Pleas advise me on how to get someone's attention

about this situation. I can not afford to just

replace this car or just take the chance I will not

get a flat.

Thank you,

Diane Tyler

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