Orbitz / Northwest Airlines

Wednesday, Sept 5, 2007

Northwest Airlines # 3791

Flew from Birmingham, AL to Detroit Wayne County

*Everything went ok

Wednesday, Sept 5, 2007

Northwest Airlines #94

Flew from Detroit Wayne County to Dusseldorf International

*The man at the Northwest gate where I had to check-in looked up my flight schedule and realized on my trip back home on Sept 16 Orbitz/Northwest had me on a flight that did not even exist anymore (Sunday, Sept 16, 2007 Northwest Airline #95 from Frankfurt International to Detroit Wayne County) and I was NOT informed in any way by Orbitz or Northwest. So he changed my boarding passes/flight schedule for Sunday, September 16, 2007 which you will see below.

Thursday, Sept 6, 2007

Iberia #3523

Dusseldorf International to Madrid Barajas

*Everything went ok

ORIGINAL: (which never happened)

Sunday, Sept 16, 2007

Spanair #125

Madrid Barajas to Frankfurt International

Sunday, Sept 16, 2007

Northwest Airlines #95

Frankfurt International to Detroit Wayne County

**This was the flight that I had a boarding pass for that was completely CANCELLED without my knowledge**

Sunday, Sept 16, 2007

Northwest Airlines # 5864

Detroit Wayne County to Birmingham

CHANGED FLIGHT SCHEDULE:

Sunday, Sept 16, 2007

KLM Royal Dutch Airlines # KL 1700

Madrid Barajas to Amsterdam Schiphol

*This flight had a delay of over 2 hours due to mechanical problems; therefore, making me miss my flight from Amsterdam to Memphis, TN which you will see below.

Sunday, Sept 16, 2007

Northwest Airlines # 57

Amsterdam Schipol to Memphis International

**Never happened because of the mechinal problems with the airplane in Spain

So the KLM ticket office in Amsterdam the only option I had to get back to the USA to get to my business meeting in New Mexico was to fly the following:

Sunday, Sept 16, 2007

KLM Royal Dutch Airlines # KL 0643

Amsterdam Schipol to New York JFK International

**This flight had a 2 hour on-plane delay due to mechanical problems; therefore, making me miss my flight to Raleigh- Durham which you will see below

Sunday, Sept 16, 2007

American Airlines #4721

New York JFK International to Raleigh-Durham

**I missed this flight due to the 2 hour delay in Amsterdam (above) which made me not be able to rent an Enterprise car and drive myself back to Birmingham, AL which was my final destination in all this. So this flight never happened.

In JFK, my luggage was lost and there was not ONE KLM or Northwest worker in the airport when I arrived to at LEAST give me a hotel voucher for the connection to Raleigh-Durham being missed. I end up sleeping on the JFK airport floor and also having to buy ANOTHER ticket through US Airways home to Birmingham, AL so I could hopefully get to my business meeting in New Mexico on Monday night.

Monday, Sept 17, 2007

US Airways # 2629

New York to Charlotte

*Everything went ok

Monday, Sept 17, 2007

US Airways # 2287

Charlotte to Birmingham

*Everything went ok HOWEVER I missed my Southwest flight # 101 to Albuquerque, New Mexico and also had to take a cancellation loss from that ticket