sears - GREAT-GRANDMOTHER

Posted on Thursday, September 20th, 2007 at 11:05am CDT by 4d728426

Product: AC COMPRESSOR UNIT

Company: sears

Location: 1158 coppock st.
memphis, tn, 38107, US

Category: Other

I REGRETFULLY HAVE TO NOYIFY SOMEONE OF THE PROBLEM MY ELDERLY MOTHER HAS AND IS STILL CURRENTLY FACING GETTING HER AC UNIT REPAIRED.THREE WEEKS AGO AMID 100+DEGREE WEATHER MY MOMS AC UNIT STOPPED WORKING.SEARS DID SEND SOMEONE OUT TO REPAIR,BUT WHEN THEY FOUND OUT IT WAS COVERED BY WARRANTY THEY SOMEHOW DID'T HAVE THE PART NEEDED.I SEARCHED SEVERAL PARTS STORES IN TOWN AND FOUND THE ITEM NEXT DOOR TO THE SEARS REPAIR SHOP ON WHITTEN RD IN MEMPHIS,TN AND AT THE GOODMAN PARTS STORE, ALSO JOHNSTON PARTS ALL LOCATED WITHIN 15MINUTES OF SEARS AND MY MOTHERS HOME.IT HAS NOW BEEN THREE WEEKS AND MY MOTHER IS STILL WITHOUT AIR BECAUSE ACCORDING TO THE MANAGER BILL HUFF THE PART IS ON EMERGENCY ORDER AND HAS NOT ARRIVED YET.IS IT REALLY?I THOUGHT EMERGENCYS WERE HANDLED FAST THIS IS REDICULOUS IN TODAYS TIMES.SEARS NEEDS TO BE ASHAMED TO FOR NOT REPARING THE AC IN THIS HOME.


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