Dish Network & Marketing Guru/Elephant Group complaint

I have sent several e-mails to Dish Network trying to resolve my =

problem. Dish Network will not honor the agreement that I was sold and =

defer the problem to their sales partner, Marketing Guru/Elephant Group. =

Their sales partner will not answer my e-mails. The person I spoke to =

on the phone from Marketing Guru/elephant Group said there was nothing =

they could do about it and that if the sales person had given me =

incorrect information they would counsel with the employee. They said =

they could not honor what I was told and that the phone recordings were =

probably erased since the phone conversation was several months ago. My =

last e-mail to Dish Network is below and explains the problem.=20

The advertisement and the salesperson stated that new customers would =

receive the (1) $19.99 for 10 months, "plus" (2) 3 months of Showtime =

"plus" (3) a $100 new customer sign-up bonus. There were 3 different =

items that were offered and verified by the salesperson. My father =

heard the conversation on the speaker phone and if you check the =

recorded phone sales conversation, it will verify that my father and I =

were both offered the $100 new customer sign-up bonus in addition to the =

first two items if we signed up. We both signed up believing what we =

were told. The 10 month $19.99 fee was not the same as the $100 new =

customer sign-up bonus. Please listen to the recorded phone =

conversation and review the SHOPWISE advertisement. I hope that my =

busines is really appreciated and this matter can be cleared up quickly. =

Thank you and I will be waiting for your reply. =20

Please let me know if you can help me.

Patrice Camp=20

Comment On This

Do not deal with the Elephant Group. They are known as satellitesales.com, homes.org, saveology.com, and who knows how many other names they try to hide behind. They are bad news, and their marketing pushes the boundaries of misrepresentation.

Your best bet is to contact the Dish Network Executive Resolutions Team and be very vocal against Elephant Group.