Staples - Staples Complaint

Posted on Friday, September 14th, 2007 at 5:33pm CDT by d671f204

Company: Staples

Location: West Hazleton, PA, 18222, US

Category: Other

Just wanted everyone to know that Staples DOES NOT stand by it's 110% pricing policy. I brought an add from another store within 2 days after I purchased the same item at Staples. Tey matched the price, however the woman manger stated that Staples discontinued it's 110% price refund a few days earlier. Yet it was clearly displayed on the counter by the customer service register. When I questioned why the sign was still up, she said she was too busy at school to remove it. I than told her I wanted to return the item and not have them match it. I left the store and purchsed at Office Depot.

I emailed Staples this past weekend on this matter and I have received no reply either by email or phone. Great communication?

Just wanted you to know - buyer beware - at least at this Staples.

By the way - this 110% price return is still displayed on it's website. I won't know about the store - I will never go back to one.


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