Outdoor lighting company - Sunrise Lighting Northridge, CA

In March of 2007, I ordered over $2000 worth of outdoor lighting to =

complete the landscaping in our backyard. We were limited in our =

choices because we did not want to use low voltage lights. We placed an =

order with Sunrise Lighting (address: 9349 Melvin Ave #1, Northridge, =

CA 91324). The order took a long time to arrive, however it seemed all =

in good order (we never did see any UL stickers on anything and the =

light bulbs are impossible to find anywhere) - except for an item we =

were told we had to have for the light poles we ordered. (We ordered =

three light poles and were told we had to order a "Base" for each light =

pole.) The bases were not included with the order, and when I called =

to question this I was told we didn't need the base because the holes =

were already drilled in the base of the light pole. I then requested a =

credit for the three bases we had been told we must order - I was told =

we would get the credit. Additionally, the light pole itself did not =

match the lights we had ordered (the lights go on top of the light =

pole). Apparently the pole we ordered was made out of a different =

material. I was told we should have known this if we had read the =

information on the website. I immediately went back to the website =

(www.sonriselighting.com) and read through all the information - I never =

found anything indicating the poles would not match. One of the owners =

did agree, however, to pay for 1/2 of the cost of repainting the light =

poles. I was happy with this and immediately contracted a painter who =

repainted all three poles for $175.00 (So Sunrise now owed me $87.50 =

for 1/2 of the pole repainting and $74.97 for the three "bases" we =

didn't ever receive and never needed to order.) It's now been six =

months and after many many many phone calls, e-mails, faxes, submitting =

a scanned copy of the invoice for the pole repainting etc. I have never =

received any credit at all. In fact, the last time I called Sunrise =

Lighting and told the man I was giving up and would just post this =

information to alert other consumers, he said, "Well if you have that =

kind of attitude and you're going to threaten me I'm not going to help =

you at all." In other words, he had no intention of ever helping me. =

I would strongly suggest shopping around for outdoor lights. If you =

need any customer service at all, Sunrise Lighting will not accomodate =

you.

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This company ripped us off too. Sent us defective lights that almost burned down aour customers home. I've been waiting 2 months for money back--nothing though. And his little run boy cursed me out lastnight on the phone. Theres no rival company making these reports--just honest businesses trying to make a living.