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HDFC Customer Care Does't Have Manners

 
HDFC Customer Care Does't Have Manners

Hi Friends,


I am Kalyan , Today when i received a call from 08066633846. As soon

as i accepted the call One lady started blasting me saying thati hav not

paid my bill in a worst manners. In the conversation i came to know that she

was supposed to call Mr.Kalyan Prakash, she was talking to a customer in a

state that she does't have time confirm Name of the customer she was talking

to.


This is the kind of service that HDFC bank is providing now a days.

When i told her that she is talking to Kalyan.Boya she immediately cut

phone. when i called the same number one lady called shruthi(Bannargatta

Branch ) she starting asking somany questions and finally concluded the

call saying "I don't know who called you, if u receive the same call next

time complain me and then i will escalate this to my higher officers and i

am asking sorry behalf of her".

Being a Customer why shall we take the others mistake granted.


Think about it.


regards

kalyan

From: Message Author (click here to email author)
Date: Tuesday, 11-Sep-07 05:08:52 CDT

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Keyword Tags

care
customer
hdfc
manners
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