Chase Auto Finance

I had a joint account with Chase auto on my daughters car. I was the primary borrower and she was the cosigner. In August 2007 she refinanced the car in her name only to build a credit history. She went to our local Chase branch office and did a refinance. To this day Chase refuses to close my loan account I had with them. They insist I owe them over $200 in late fees. Well it turns out the finance officer at our local brance did NOT refinance the CORRECT amount owed on the car from the original loan. After still receiving monthly statements from Chase, I called them twice. My first call in Sept 2007 they said I owed $60 in late fees, I paid the $60 and said they would close the account, NOT! In October 2007 I received a monthy statement saying I owed them 78 cents! I called them and they said the PRINCIPAL AMOUNT on your billing statement is NOT EXACTLY WHAT YOU OWE to pay them off. The cust rep said I owe them $150 now in late fees to pay them off and close the account. Im telling all people now- SOMETHING FISHY IS GOING ON AT CHASE AUTO FINANCE!!! They pull money figures out of thin air! When I asked why my statement was showing $0 dollars due they said, oh the loan does'nt mature until 2010. So lets see, they would continue to send my monthly statements showing $0 due, while they hope you dont inquire what you acutally do owe, all the while they keep adding 8.00% interest onto the amount you actually owe! BUT you never see the actual the amount you owe them on any monthly billing statement. Other complaint posts I've read here said they are being investigated by the IRS for FRAUD. God, I hope so! This company is class action law suit just waiting to happen! STAY AWAY FROM CHASE AUTO FINANCE!!!!!

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I agree. I have had nothing but problems with Chase Auto Finance. I was fired because I am disabled and got 10 days behind after 2 years of perfect payments. All of the sudden I get phone calls from 713 and 817 numbers all day long. You call back.......................on hold forever.

Talk to them, someone else calls.

Write them, they still call.

Explain situation to them and they send "acceleration of loan or repo claims, or lawsuit claims". They still call you.

Even though one rep writes to me and says they will put notes about disability insurance should be making payments I still get calls from Albert at (817) 8563687 every day. I leave him a message telling him I am talking to Arizona & he still calls.

Chase also charged me over $200 in service fees on a free checking account. They transferred money into my savings, only to put my checking acct into the red. They were not suppose to transfer until after the 3rd so the money was automatically transferred back into my checking to cover gas I had bought that day. SC SC SC.

Auto deposit, auto transfers - and still service charges.

CHASE FREEDOM IS CHASE PRISON SOLUTARY CONFINEMENT. DON'T EVER BANK THERE. DON'T EVER GET A LOAN FROM THEM. A BUNCH OF SHISTERS TAKING YOUR MONEY EVERY MONTH.