Family Pawn

I had bought two rifles in a package deal from Family Pawn in Sedalia, Missouri. One is disfunctional and cannot be repaired reasonably. Upon returning the rifles, I was told by the manager that I would only receive a 'store credit' only, no cash return, with receipt, for the rifles. I was not informed of this during the purchase. It may of been in fine print somewhere. I was told that if they did not operate properly, "the manager would be good about making it right with you". I did not have the receipt with me at the time of the attempted return but had my Discover Card transaction with the 'business' purchase. I was told by the manager that this was a corporate policy on returns. Also, they would not produce a copy of the receipt or transaction, that they kept no copies of this gun transaction, that it was the buyers responsibility for proof of purchase.

Mark 10/06/07

---------------------------------

Be a better Heartthrob. Get better relationship answers from someone who knows.

Yahoo! Answers - Check it out.