Don't complain about Adam and Eve

I ordered from Adam and Eve, as I have done for many years and did not receive the offer I received in an email. I sent a complaint to their customer service and was told they would take me off their mailing lists. I only asked that they live up to their promise, but their answer was that I would never hear from them again. They say customer satisfaction is their mission, but don't complain or you can't do business with them again.