BizarreDeal telephone call on purchase review
|
Tech Craft SDE50 BizarreDeal.com Brooklyn, NY US www.BizarreDeal.com I have researched on pricegrabber and purchased a product (Tech Craft TV Stand SDE50) from BizarreDeal.com on 10/20/2007 (order no is BD11404) using Google account. I have got an email on 10/22/07 saying that the product is discontinued eventhough they are showing on their site that the product is still available. I have left the same as my review on pricegrabber.com I have got a call from a person from BizarreDeal on 10/30/2007 night at 8.45 P.M. EST and asked me 'What happened'. I explained him what happened with the purchase. He asked me 'Why did u do it, we don't have a single negative feed back on us at prciegrabber.com etc'. I said 'Why did you keep the procudt on website if that is not in your stock, you emailed me after 2 days that its discontinued, it's waste of my time, I would have bought the tv stand somewhere else'.
He said 'some of the companies are not even sedning the emails'. I said 'I don't care about those sites, I am talking about your site'. He go on saying ' Why did u do damage to me, etc, etc, Dont never & ever buy from my website' and he hung up the phone. All I wanted is to let others know about BizarreDeal.com and their behavior towards the customers. I STRONGLY DON'T recommend BizarreDeal.com for any one. From: Message Author (click here to email author) Date: Wednesday, 31-Oct-07 09:36:44 CDT Business: Reply Online Consumer: Comment On This Comment On ThisDave, Do you know which order you have been talking?. I have ordered it on 20th October, not the 10th October. I have left a review of what happened on pricegrabber.com on 23rd october. Your custmoner service person called me on 30th October and you can read the conversation above. Then pricegrabber disabled my account. I guess, thats how pricegrabber and their featured merchants will not have negative reviews on them. From: Message Author (click here to email author)Date: Thursday, 08-Nov-07 12:36:11 CST Business: Reply Online Consumer: Comment On This Comment On ThisThis order has been received on the 10th of October of 2007. We have sent this order to the manufacture the same day. The following day we received a response from the factory stating this item is no longer available. As a regular professional ecommerce business we have sent a notification stating this item is no longer available due to the manufacture discontinuing this product and we have offered a discount towards next purchase. We have a 100% feedback and do correct any issues that might happen. If for any reason you have any questions you may call us toll free at 888-538-9498 and we will be more than glad to help! We offer free shipping at discounted prices everyday! Thank you, Dave Benson Customer satisfaction Dept. Bizarredeal.com From: Message Author (click here to email author) Date: Wednesday, 31-Oct-07 16:25:05 CDT Business: Reply Online Consumer: Comment On This |
|