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Chase Bank

 
Chase Bank
vienna, va 22181
US

I recently checked my online Chase account to verify balance information. On the site I noticed another chase card that I had agreed to apply for last year. The sales person offered attractive benefits on the card. I applied for it and promptly forgot about the matter. A year later a yearly fee was applied to the account, then several months of late fees and charges. If I was made aware of the charge I would have paid it or canceled the card....I only discovered it accidently. I am even perplexed how it ended up on paperless statements.

You would think Chase would be somewhat understanding...but No. Not only will they not budge on the yearly fee, the late fees or the interest, I suspiciously got disconnected everytime I asked to be put through to a manager. They also upped the interest rate on my card that I regularly use.

After spending more time than I could afford, I paid the fees, paid off my other card and canceled my chase accounts with credit limits of about $18,000. I no longer will do business with Chase and I encourage everyone else who reads this to be VERY careful in dealing with them. Nasty, unprofessional, and deceptive...Don't invest your time and money with them, I KNOW they will suffer with these business practices!!

From: Message Author (click here to email author)
Date: Tuesday, 30-Oct-07 14:15:02 CDT

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