Sony Grand Vega LCD Projection TV melting from bulb heat

My $3,000 Grand Vega 50" LCD projection TV is melting in front of my eyes from excessive heat generated by the bulb which has melted the areas around it and emits a "burning plastic" smell. After my local authorized servicer sent digital photos of the obvious melted plastic all around the bulb, SONY technical reps insist it is not a safety issue or a product defect. WHAT???? FYI: tv is 36 mo's. old and yes, the fans are running and are not dirty or clogged. Apparently as a consumer I should reasonably expect a $3,000 investment to be a disposable one which regularly needs to be replaced in 36 months! Nice consumer relations Sony! Buyers of HDTV's beware....SONY is NOT a well designed or well backed product.

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I have a 42 inch sony grand Vega LCD projection TV and the sensors for the door lamp has been replaced a few times and the repair said its from warping and that it could be a fire harzard, I dont understand how this can happen when you pay thousands of dollars for the TV and the warr. is almost up. This is wrong. And Im also hearing that SONY knows about this problem.

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i have a 50 inch sony dlp and i have had it for three and a half years and now its got a big yellow blob in the middle of the screen what should i do

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I have a 42-inch Sony Grand Vega LCD projection TV 5-years old. Spent $2500 and $400 for an extended warranty for 4 years. My TV screen is turning yellow and blue. I don't know how Sony gets away with this robbery. I have TV's that cost $200-300 that still work fine after 15 and 20 years. Talked to Sony and they are not willing to fix my TV. They ripped me off once. I will never buy Sony products again.

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I have replaced the bulb on my 50" LCD 3 times and the bulb's plastic housing is melted. It appears that i will have to purchase a fourth bulb to get my tv working again. The last bulb lasted 1 year and 6 days. I have replaced a bulb roughly every 12 months. Any help out there.

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mytv has a yellow stripe going up the side and is 4 years old --- tech says 1500 to fix - what a rip

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For all of you that are having problems with your television melting because of the Lamp over heating please go to this site https://www.ul.com/consumers/conproddb.cfm and fill out the information and email any pictures to Field.Reports.NBK AT us.ul.com and Sony will get in contact with you.

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Well, I guess I can expect my 3 year old Sony VEGA to start melting. After many wonderful hours the bulb started getting dimmer by the day. Now, after $180 to replace the bulb I noticed the mirrors just behind the bulb looked foggy. Now I know they are melting - UGH !

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Long story short, I have an extended service plan from hh gregg. After two weeks of getting the runaround, hh gregg directed me to Sony for product exchange. Sony offered me $488 for my 60" kf60we610, whose housing has melted and is deemed not fixable. My extended service plan itself cost $499. I would like to know about any legal action I can take or any mechanism of Sony that will make this right.

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I have information on who to contact if anyone needs it. We got a new TV. We did have to pay a couple hundred which I am still not happy about. I have sent a letter with pictures to a lawyer. I am keeping an eye on the sony lawsuit. feel free to email me if you want to get a group started. If the current plantifs are awarded, they will get any money back they paid out. I'll try to post more soon here.

top_seller5 at yahoo

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We have a sony with the same problem,,,any luck out there...please email me at kyjeho AT yahoo.com

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I had the Optical Engine go bad. Sony is currently covering the cost to replace that. When the technician arrived to fix that, he found the lamp was melted to the lamp housing. The service company then called me to tell me it would be $360 in parts to fix. Problem is, the lamp is only a couple of months old. I have contacted Sony, and they need engineering to look over the documentation. I refuse to pay for it because I believe the problem with lamp is related to the optical engine going bad, or Sony has a design flaw. It appears from searching the internet that Sony's LCD rear panel projection televisions are seriously flawed.

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same here. 50" projo 2+yrs old. bulb was stuck and the tech that came out had to pry it out and now waiting for a response from the retail store that sold it.

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WE ARE HAVING AN ISSUE WITH A 46 INCH SONY LCD PROJECTION TV. oN OURS THE WHOLE INSIDE CHASIS MELTED TOGETHER FROM HEAT.

ACCORDING TO THE TECH THAT CAME OUT, THE TV HAS A SHUTOFF SWITCH FOR EXCESSIVE HEATING BUT THE TV NEVER SHUT OFF.

AFTER OVER 2 MONTHS OF TRYING TO REPAIR IT AND SONY FINALLY REALIZING THAT IT IS NOT FIXABLE THEY SAID THEY WILL GIVE ME $800 TOWARDS ANOTHER ONE OF THEIR TV'S AFTER I PAID $2400.

THIS IS NOT ABOUT DEPRECIATION, THIS TV WAS DEFECTIVE THE DAY I BOUGHT IT AND COULD HAVE CAUSED A FIRE IN MY HOUSE.

I AM LOOKING FOR OTHERS WHO HAVE THIS ISSUE FOR A POSSIBLE LAWSUIT OR ATLEAST GETTING FULL REPLACEMENT TELEVISIONS FOR US.

PLEASE POST HERE IF YOU ARE HAVING THIS ISSUE.

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SAME TV SAME PROBLEM. I AM DEALING WITH SONY NOW.

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I also have the same tv with the same problem. It has melted and they are sending out a technician to inspect. Hopefully they will tell Sony it is a safety issue but now reading your post I don't think they will. Maybe Sony will do the right thing.