Exxon Gas Station-Mud & water in Gas

This is a brief summary of what transpired immediately before and after =

the forty dollar Exxon gas purchase at "East York Exxon Servicecenter & =

Towing" (York,PA) for my 2006 Cadillac SRX.

July 20 10:15AM - SRX was filled at another gas station as I planned to =

drive to airport to pick up family members. Put in 12.9 gallons which =

filled the tank. Note: I have receipt

July 20 PM- Drove to Airport and picked up family members, and drove =

back to our home.

July 21 to 22- Family uses my car to visit family and friends. Note: =

Have a legal affadavit stating the same facts as presented with this =

write up.

July 22- When family members arrive back to our home, I'm immediately =

told they just filled the car up with gas as a simple thank you and =

noticed when they got back in the car the gas gauge read zero. Note: was =

about 1/3 tank showing when they stopped at Exxon station, and have =

transaction sheet from credit card company. When family members showed =

me the gas gauge issue reading zero with the car running the check =

engine light was now displayed.

Car was placed in garage.

July 23-I called local Cadillac dealership Monday morning and talked to =

Assistant Service Manager. Told him the car was filled up with gas and =

gas gauge immediately did not work. Then upon driving back to our house =

the check engine light was on. Earliest possible appointement available =

was Friday, July 27

Note: The car in question was not used from when it was "placed in =

garage" on July 22 until the morning of July 27 to take to Cadillac =

dealership.

July 27 AM- Travel 1/4 to 1/2 mile from house and car starts a very =

rough idle at low speeds. I did not know this when I made athe =

ppointment. Met service mgr. and tell him we can add a rough idle to =

whatever problem we have.

What they found after much diagnostic checks was gas and contaminants in =

the gas tank, and I need to bring in (4) 5 gallon steel gas safety =

containers so they can drain the gas. They found up draining a large =

amount of mud which caused the car to be in service for 7 days while =

awaiting parts and the end bill was over $2400. The mud is a concern to =

any long term effects to the engine longevity. Note: I have all the bad =

gas with water, mud, and other contaminants, along with the parts that =

were taken out of the car.

Thereafter- Have stopped at East York Exxon at least three times and =

have given all information but I'm told "you are the only one who had a =

problem and that just cannot be."

Charles L. Renn