The Relationship Company Doesn't Do What They Promise

None of the control of an online dating site and none of the features of a true match maker, plus it's VERY expensive. I paid $2400+ for the next-to-the-lowest level of service, or 12 matches.

During my interview with the company owner I went into great detail about what I was looking for and the trouble I was having in finding that kind of match in my area. My emphasis was along the lines of values, life experience, uniqueness. She assured me she knew exactly what I was looking for and that I'd probably be able to find it in her service.

But the process, I now know, precludes anything but the most generic matches: You're interviewed by the company owner and she fills out a profile card with all of the information she gleans about you in that interview. As it turns out, the card is merely distilled-down, amazingly generic information. (I didn't recognize myself when the card was later read back to me.) The card is then passed along to the "match maker" ...Who you won't ever meet even if you ask to! The "match maker" then matches up your card info with that of whoever else is in their service. When she finds a match for you, she sends the match info along to yet another person--the coordinator--who you may or may not ever meet in person. The coordinator, who it turns out is the only person with whom you'll have contact from then on (unless you pay for the highest level of service) then calls about the match and gives you nothing but the following information: Height, weight, religion, eye color, job title, hobbies, and "one thing they would like you to know about them." You don't see a picture, you don't ever get a feel for who the person really is, when you ask questions about the match the coordinator generally doesn't know the answers. The couple times I asked why I'd been matched with the particular fellow, I was told something like, "He's a really nice guy." But you're supposed to determine from that call whether you'd like to meet that person and have the match count toward the total number of matches you've paid for! Regardless, I could tell even from things like job title and hobbies that the match and I would likely have no interests or values in common.

No matter how much info I gave them on what I was looking for (including pics of men I've dated, descriptions of my family members, my profiles from dating websites, etc etc etc) they simply DID NOT GET IT. I kept repeating and repeating, in more and more detail, what I was looking for. The matches were ridiculously off-base. From the second laughably arbitrary match onward my friends were convinced I'd been screwed. A stranger on the street would have known they weren't good matches for me.

I asked for my money back, they only offered to downgrade me to a lower level of service for a partial refund and have the owner and match maker work with me personally. I took them up on the latter part of the offer but the matches remained ridiculously wrong. I'm in the third round of the complaint process with the Better Business Bureau; The Relationship Co is painting me as impossible to please.

I don't think there's any malice behind what they do, I just think it's a service designed and run by people who have no clue. They can't possibly make the kind of match they promised me when they run their business the way they do. So, unless your only criteria for a match are height, weight, eye color, hair color, job title, hobbies, and "one thing they would like you to know about them," don't waste your thousands of dollars on this company!!

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I would like to know if you are in legal action with this company. I am considering it because I too was scammed.

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I joined the Relationship Company in SC over a month ago and have yet to receive one introduction! Please tell me I haven't been scammed!

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This has not been my experience with the company. It sounds like you might have a vendetta against for them for personal reasons.

I have been personally been very pleased with the service I have received from The Relationship Co.

Everything written on their website, http://www.TheRelationshipCo.com has been true.Their staff has always been courteous and they have provided excellent customer service.

I have been introduced to a lot of lovely ladies that I would not have had the opportunity to meet.

J.O. from Springfield, MA

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This has not been my experience with the company. It sounds like you have a vendetta against for them for personal reasons.

I have been personally been very pleased with the service I have received from The Relationship Co.

Everything written on their website, http://www.TheRelationshipCo.com

has been true.Their staff is always courteous and they have provided excellent customer service.

I have been introduced to a lot of lovely ladies that I would not have had the opportunity to meet.

J.O. from Springfield, MA

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I feel bad that these complaints are out there when in fact The Relationship Company in South Carolina just had a party for all its successful members over 400 people turned out and that's only the ones that showed some sent videos thanking the company.

Just be careful when complaining that you get the right company

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I just want readers to know that this The Relationship Company is in no way affiliated with the ones in South Carolina. They are not a franchise of each other nor affiliated in any way.

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The Relationship Company at therelationshipco.com does not provide services as promised. They just want your money, and you to sign the contract. After that you would be lucky to get any matches for dates.

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RE; the nasty comment about my complaint, I have a question: Why would you spend your time writing something hurtful to a complete stranger? Do you smack crying babies and kick injured dogs, too? Also, you apparently didn't see that I wrote that complaint a year ago. And apparently you never stopped to imagine that I've gotten emails from people who thanked me for steering them clear of this company, which I have. So again, why would you... Oh, never mind, I know there'll always be a gazillion cowards who get their kicks writing nasty anonymous messages online. Just like there'll always be mosquitos, lice and other parasites.

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Wow, you paid $2,400 to to try and get a date. I would say at this point in your life you are better off investing in some cats and and a boat load of tissues to dry your eyes as you cry your lonely ass to sleep.