From You Flowers Fails to Deliver
|
Get Well Flower Arrangement From You Flowers PO Box 805 Old Saybrook, CT 06475 US www.fromyouflowers.com I originally chose to place an order with From You Flowers because, according to the website, I could get delivery of my flowers on the following day, which was a Sunday. I placed my order, but then received a call on Sunday stating that my flowers could not be delivered because they could not find a florist to make the delivery. There was no compensation offered, just a promise that the flowers would be delivered on Monday with a note of apology. When I asked, the operator agreed to an upgrade. I accepted this. On Monday I received a call at 6 PM stating that the flowers were not delivered and asking if I would like to have them delivered on Tuesday, with a free upgrade. Note that the time of the call made it impossible to get same day delivery from another business. I did cancel my order and did receive a refund, but I would not recommend this service to anyone that wants flowers delivered in a timely manner. From: Message Author (click here to email author)Date: Monday, 29-Oct-07 19:25:26 CDT Business: Reply Online Consumer: Comment On This Comment On ThisMy story is so similar. Sunday delivery was promised, but they called and stated that, due to unforeseen circumstances, the flowers could not be delivered on Sunday (my mother's 80th birthday). They asked if there was a time on Monday that would be okay and I told them it had to be before noon. The flowers were delivered Monday NIGHT, with the florist saying they were busy. When I contacted From You Flowers, they offered to subtract the expedited fee. This is the fee for Sunday delivery! Wow,how generous. I would recommend that you stay away from this company From: Message Author (click here to email author) Date: Thursday, 23-Oct-08 15:08:24 CDT Business: Reply Online Consumer: Comment On This |
|